30 Day Money Back

We offer a 30 day money back guarantee from the invoice date for unused, unopened items which are in their original packaging.

Duration

You may return the merchandise for a full refund of the purchase price plus any applicable sales tax within 30 days of the invoice date less shipping and gift wrapping where applies.

Restocking Fee

We charge a 20% restocking fee for any merchandise not returned in its original condition and packaging.

Return Shipping

Return shipping cost

Any shipping cost you incur to return the product to us will not be refunded. Shipping cost is non-refundable for undelivered, unclaimed or returned packages, unless we made an error.

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Copy of Invoice

We require a copy of the invoice to process your return. Please ship back to us using FedEx, UPS or other couriers that can provide delivery confirmation.

Responsibility

It will be your sole responsibility for any packages that have not been received by skincarejungle.com and without the tracking information by courier.

Refused, Unclaimed

Any packages returned to skincarejungle.com marked “refused”, “unclaimed”, or “undeliverable” will be subject to return shipping charges. Please allow up to two billing cycles from the date of return for credits to appear on your credit card statement.

Important

Please include a copy of the invoice when returning the merchandise for a refund.

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Product Exchange

Product can be exchanged

Merchandise purchased from skincarejungle.com may be exchanged within 30 days of the invoice date as long as the merchandise is in its original package and in resellable condition. Please include a copy of the invoice when returning the merchandise for an exchange.

Contact Us

Got questions? Contact now

Please contact us by email at info@skincarejungle.com before you wish to exchange the merchandise. Exchange Department Address: ATTN: Exchange Department, skincarejungle.com, 939 Radecki Court., City of Industry, CA 91748.